Warner Bros. suspends sales of ‘Batman: Arkham Knight’ for PC due to quality issues

Batman: Arkham Knight was released on Tuesday to rave reviews about the Xbox One and PS4 versions, but the PC version tells a different story. PC games have been experiencing nothing but headaches since the game’s launch due to bugs, glitches, and performance issues.

The PC version of the game was developed by IronGalaxy, and WB Games and Rocksteady have jumped in to try to help resolve the issues as quickly as possible. Since they’ve been unsuccessful in making the game playable for PC gamers, Warner Bros. has decided to suspend PC sales of Batman: Arkham Knight. They made the announcement last night on their official forums:

Dear Batman: Arkham Knight PC owners,

We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards.  We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.

SOURCE: WB Games Forums (via Polygon)